EAP Services

For people who matter by people who care

We offer the following services for employees

Health and lifestyle coaching

Career coaching and development

We also offer the following career coaching and development programmes: Career Accelerator Programmes, self-development programmes, coaching for results and optimal team effectiveness for students, graduates, professionals and leaders.
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Health and lifestyle coaching

Life coaching

We work closely with you to coach you to fast track your trajectory in achieving your personal and professional goals. We empower employees like you with skills to excel in your particular environments.
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We offer the following services for employees

24/7/365 Counselling services

We offer the following counselling services: mental health counselling, trauma counselling & crisis management, financial counselling, legal advisory, alcohol and substance abuse counselling, workplace bullying and harassment counselling. 75% of clients reported improved emotional wellbeing after accessing 24/7/365 counselling support during critical moments

Career coaching and development

Health and lifestyle coaching

We offer preventative health care such as education wellness initiatives that speak to lifestyle and health, onsite health risk assessment, health coaching, fitness programs, nutrition advice (dietician) and chronic disease management. 80% of employees reported sustained improvements in energy levels and daily habits after 12 weeks of health and lifestyle coaching

Life coaching

Accessing the services

The Serenity Corporate Wellness contact line is available 24 hours a day for immediate telephonic counselling, trauma and emergency support, and all other services are available from Monday to Friday, between 08:00 to 16:00. You or your family member can call 0800 128 422 to request our counselling service. Alternatively, you can also access the services by:

Sending a WhatsApp message on 076 734 9723
Using the live chat on the serenitycorporatewellness.com website
Sending an email to hello@serenitycorporatewellness.com for self-referrals

Employee Testimonials

"I had three sessions with Anusha and I must say she was amazing. Thank you for referring me to her, she assisted me, and the three sessions were enough to help me out of the dark space I was in. Anusha was accommodating, professional, and showed kindness and love throughout our sessions. I would recommend her to anyone in need of therapy. I'm grateful that you followed up, and I'll keep in mind that I can always reach out should I need more therapy sessions."

"Good day Mary. I had two sessions and they were really helpful to me and my family at large. The practitioner was on her game in both sessions, I honestly couldn't ask for more. She nailed it. We are doing well now."

"Bonolo Mocha assisted me with navigating a legal matter I was not familiar with. Her respect, punctuality, and high-quality service gave me confidence in understanding the matter, its complexity, and its impact. She provided factual and honest options for me to explore. She went beyond the call of duty, understanding my emotions and making sure I felt seen, heard, and understood. During a time I was treated as the guilty party, she offered me dignity and support. Even though the matter took three months to resolve, she stayed up to date and supported me throughout. She's a great custodian of the legal profession and greatly helped me during my trying times."

"Good day Mary. After speaking with Alan, things are falling into place. The new tech rep and drill specialist on-site have made a big difference. My workload is now manageable. Thanks for the support and to Alan for his guidance."

"Evening, the session helped a lot. I'm looking forward to another with Claudia. She's a beautiful human being inside and out. Talking to her brought a lot of clarity."

"Hi, thank you for checking in. The sessions have been really helpful and have helped me get back on track. I have my last session next week Wednesday and I'll be done. Thank you again , I truly appreciate the support."

"Good morning. I have to thank you, my sessions with Claudia were truly life changing. I'm really grateful that my path crossed with hers. I will definitely reach out to Claudia should I need additional support. Thank you so much ❣"

"Good afternoon. Thank you for enquiring. Yes, the sessions I had with Phakama went very well. In fact, she gave me one tool which I now use and implement every day. She also reminded me that I can contact her anytime if needed. Much appreciated."

"Good morning! I'm Muchaneta Mashama, BWE Wellness Ambassador Mozambique. I am extremely happy with the services you are offering us. Thank you so much!"

"I found the counselling helpful. The solutions were clear and concise. The water glass and sand experiment was insightful."

"Good morning. I'm doing well. My sessions with Mr. Sithole were very good , he was open with me and really helped me. Thanks again 🙏"

"Hi. I feel very supported by the current counsellor and look forward to each session, they really help me so much. Thank you 🤩"

"Good day. The sessions have been going well and were truly helpful. The coach helped me find myself again after all I went through and gave me the courage to believe that I deserve better and can do better, despite my disability."

"Good afternoon. I hope you are well. The counselling sessions are going really well. They are patient with me and allow me to express myself in a way that they understand. We are making progress in getting to the root of what brought me to therapy in the first place. Thank you for providing me with such support , I really appreciate it 🙏🏻."

We offer the following services for Clients

Counselling services

We offer counselling services that provide short-term identification, resolution and prevention for employees and support for employees living with chronic mental health conditions. Our counselling services include mental health counselling, trauma counselling, debt counselling, alcohol and substance abuse counselling, workplace bullying and harassment counselling.

Employee Wellness Programmes

We offer tailored initiatives to promote the overall health and well-being of their employees. These programs are designed to support employees in achieving and maintaining a healthy lifestyle, both physically and mentally.

Training & development

We work closely with individuals to coach them to fast track their trajectory in achieving their personal and professional goals. We empower people with skills to excel in their particular environments.

Workplace interventions

We offer workplace wellness interventions to create a healthier work environment, promote healthy behaviours, and address both physical and mental health aspects for your employees.

Our EAP Services coverage

We have a geographic presence across different regions and offer our services in these regions through our affiliates programme.

With our affiliate programme, we have registered counsellors and psychologists who are experienced practitioners in their field and deliver our services in your employees’ language of choice.

The ease of use on virtual platforms has also made it very easy for your employees to connect with us no matter where they are.

We have a presence in the following countries: Namibia, Botswana, Swaziland, Ghana, Kenya, Egypt, Tanzania, Nigeria, Lesotho, Angola, Mozambique, Malawi, Zimbabwe, and Mauritius.

And we are still growing.

Client testimonials

Thatohasti Mothibe, Senior Manager at Ingrain SA

“In our partnership, Serenity has displayed an unwavering commitment to enhancing the emotional and mental fortitude of our workforce. They comprehensively address various issues ranging from stress management, work-life balance, anxiety, depression, to personal problems that can adversely affect employees’ engagement, productivity and overall holistic wellbeing.”

Makhoali Khoarai People Manager at Siyakha Joint Holdings

“Serenity Corporate Wellness was not only able to accommodate a very urgent request but provided reports and recommendations that assisted us in managing employee in ways that have ensured that the same trauma does not take place again, but also that we are a lot more mindful of the impact of stress on the mental health of our employees.”

Nisha Ramachandran Employee Wellness Specialist at Barloworld Equipment

“The level of responsiveness and agility exhibited by Serenity surpasses any we have previously experienced with larger EAP service providers. In cases of concerns or queries, swift and effective communication is always guaranteed. The team exhibited an unwavering commitment to prioritising needs, resolving issues promptly, and providing highly individualised, attentive care”.

Nadia Moosa Manager – Health, Hygiene and Wellness at Arcelor Mittal

"ArcelorMittal extends its sincere appreciation to Serenity Corporate Wellness for their outstanding Employee Assistance Programme (EAP) services during a challenging period of organisational restructuring. Serenity's responsiveness and dedication have been exemplary, providing vital support to our employees' well-being amidst uncertainties. Their prompt and tailored solutions have significantly improved employee resilience and mental health."